General Aims
Learners who successfully complete this module will:
- Represent their company’s brand appropriately while carrying out day to day tasks.
- Handle stock in a correct manner, minimising shrinkage and maximising sales potential
- Conduct themselves in a safe and proper manner while working
- Present and up-sell their product & service range
- Communicate effectively with colleagues, customers, visitors and suppliers
- Deliver excellence in customer care in a
- Varity of different situations
- Operate a point of sale system efficiently and accurately
- Realise their workplace potential through effective self development and management
- Conduct themselves in a manner that minimises security risks to themselves and their workplace colleagues
- Use a computer and the internet at a basic level